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Dont wait. Visit SteamshipAuthority.com/about/doing_business to view the latest work contracts, invitations for bids and awarded contracts. Do you offer digital tickets that travelers can buy in advance of arriving at the terminal? All pets must be kept on a leash or in a container, and must be under the control of the passenger at all times. We also ask that customers practice social distancing when waiting to board or exit our ferries. Here you will find applications and program information available for viewing or downloading. From there, enter your cell phone and choose your preferences. How do I sign up to receive SSA's travel alerts via text messages? If desired, you may temporarily designate up to three of your Headstart reservations as transferable reservations. We can provide you with towing/pushing services, where an employee and a vehicle (such as a tow motor) tows or pushes your vehicle onto or off of a ferry at the time of the vessels loading or unloading. Steamship Authority Announces Headstart And Reservation Opening Dates Steamship Authority on Twitter Can I change or cancel my high-speed passenger-only reservation? If you have registered for our Preferred Space Program, you are also able to use our Headstart Reservation Program. (Some trips, however, may be restricted to vehicles carrying hazardous commodities.) Meeting on the Vineyard Tuesday, Steamship Authority governors voted unanimously to approve a 2020 operating budget that raises vehicle and long-term parking rates beginning Jan. 4. The customer generally will be issued a full refund less a $10.00 processing fee. What happens if I miss the trip for which I have a reservation? To provide island residents more assistance in traveling back and forth to the mainland for their medical and other daily living needs during the summer season when vehicle reservations are more difficult to obtain, the Headstart Reservation Program provides island residents a short opportunity to make a limited number of reservations for travel during the summer season before most of our remaining spaces are made available for reservations by the general public. Vineyard Haven, MA Printout of appointment from medical office, Written letter from medical professional on office letter head with signature of a healthcare professional. Can I transport or consume alcoholic beverages aboard the ferry? Should you decide to travel on any of those vessels with a vehicle towing a trailer, you will be responsible for loading and unloading your vehicle safely and quickly within the normal time constraints of the loading and unloading process. You can provide us with this number when making vehicle reservations either online or by telephone. 48 hour notice required on all cancellations or rescheduling. No matter what boat you take, it usally takes 35-45 minutes side to side. Does the Steamship Authority also carry motorcycles and other items? UPDATED Wednesday, June 9, 2021 - 11:30am. 86 0 obj <>/Filter/FlateDecode/ID[<3AF34C3B255A2D48B7E705E60C7D9133><1430F4C721EE264E975F492CE41369A0>]/Index[60 40]/Info 59 0 R/Length 106/Prev 43612/Root 61 0 R/Size 100/Type/XRef/W[1 2 1]>>stream All individuals in the group must travel together on the same dates, from the same point of origin to the same destination and back. Please visitthePolicies, Forms & Informationpage for our Excursion Profile Application. PDF Change and Cancellation Policies Retweet. SSA: Some reservations can be made at call center Parking for the first calendar day (or portion thereof) is free, but thereafter, you must pay parking charges for each subsequent calendar day or portion thereof that your vehicle is parked or stored there. Cancel. Usually such special fares are still increased based upon their length and width, but they are generally lower than our normal commercial fares. Vineyard Haven, MA Reservations can be booked online, over the phone or in person at any of our terminals. A regular non-commercial automobile fare is for the transportation of the vehicle only. Although we consider campers to be commercial vehicles, we have established special commercial vehicle fares for certain vehicles such as campers. Don't miss the boat: Steamship Authority releases summer 2023 - Yahoo My car won't start and I need to transport it off-island for repairs. The Steamship Authority Wednesday continued an inch-by-inch process of manually piecing operations back together following the ransomware attack last week that shut down its website and IT systems. Exceptions are made for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances. Is every automobile charged the same regular fare? Are rental cars available at the mainland terminals? Though the second book is sold at a price that reflects no discount from our regular automobile fare, the tickets in that book have no expiration date. Customers who are required to return to the terminal at a particular time are not guaranteed travel on the next scheduled trip, as we generally will require more standby customers to return to the terminal than can be accommodated on the next trip. Welcome to the Steamship Authoritys Downloadable Forms page. The 8:30 departure from Vineyard Haven, aboard the freight ferry M/V . Pets are welcome on board our ferries. We sell multi-ride cards for passenger travel on our traditional ferries to Nantucket and Martha's Vineyard which significantly lower the fare on a per-ticket basis. SSA Still Hobbled After Ransomware Attack. 2018 Summer Operating Schedule Report Appendix C, 2c. Barnum Bucks. However, vehicles over 6 feet, 6 inches in height may be restricted to particular vessels, trips or spaces in vessels. Policies, Forms & Information Welcome to the Steamship Authority's Downloadable Forms page. In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. Reply. Massachusetts law also prohibits passengers from consuming alcoholic beverages aboard any Steamship Authority vessel other than those sold by our licensed concessionaire. We attempt to accommodate the special reservations needs of customers with disabilities or those who are traveling with someone with a disability. If the reservation was paid for with a ticket from a 10-trip ticket book, we will return a ticket to your ticket book for future use in lieu of a refund. Generally, when winds get around or over 25 mph they will cancel the fast boats. Print. The Steamship Authority (SSA) board authorized the purchase of a third offshore supply vessel with the aid of federal funding to supplement its aging fleet on Monday, November 28, according If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. At the time of boarding, our terminal employees will also inform the vessels crew of any assistance you will require while aboard the vessel. Steamship Authority Purchases Third Replacement Vessel (508) 457-5867 TTY, Union St & Water St Due to COVID-19 precautions, we are limiting capacity on our buses and ferries and passengers are required to wear a cloth face covering, per the order of Governer Baker. In other words, they must make their return trip to the Island no later than 30 calendar days after the date of the vehicles initial trip from the Island under the tickets first segment. Customers may make passenger reservations for our high-speed passenger-only ferry at any time of the year to the extent that we have made such reservations available. You can also check our website listed on your slip to find out when you should return to the terminal for possible travel on a standby basis. Otherwise, you must depart with your vehicle from the terminal instead of waiting there for the next available trip. Do I need to pay the fares for my passengers at the time I make my vehicle reservation? No pets are allowed on any passenger seat or table. 0. Check out our 'Ways to Save' for residents page! hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U Click Here. They just retired the Islander, which was decades old. Only baggage accompanied by a ticketed passenger is permitted on the luggage carts. Once you arrive at the departure terminal, our employees can verify that you are the person for whom the reservation has been made. Please contact us as soon as you know about your appointment even if the appointment is weeks or months away. Vehicle reservations must be made in the name of the person traveling with the vehicle and are non-transferable from one person to another once made. A customer who provides us with certain identifying information will be issued a Profile Account number. 2018 Winter and Spring Schedules Appendices A - C, 1c. Click here to manage your travel alert preferences. The Steamship Authority Reservations & Information (508 . How much baggage may I bring with me on the ferry? 2020 Summer Operating Schedules Report, 4a. Please note, for security reasons, no baggage may be left unattended or placed on any passenger seat or table. How do I access SSA's invitation for bids, https://www.steamshipauthority.com/2019coronavirus. Once boarded, passengers are not permitted to disembark without the Captains permission until the vessel has reached its destination. Note: in response to COVID-19, passenger tickets are now good for two years from the date the ticket is sold. Bourne Briefs. A shortage of deck officers at the Steamship Authority will likely mean a reduction in service for the early summer schedule of the boat line's Nantucket fast ferry, . Year-round, daily frequent passenger and auto ferry service between Woods Hole, Cape Cod and Martha's Vineyard. Existing vehicle reservations will be honored at Authority terminals, and rescheduling and . Steamship Authority: Purchase Tickets Choose your route Martha's Vineyard Nantucket Fare -1+ -0+ -0+ See reservation and credit card policies. %%EOF

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