0000013151 00000 n 0000009820 00000 n We never had a good experience with the front. The pool where we were staying was closed for repairs so we rented beach chairs here for the day which gave us access to the pool and bar restaurant. wheelchair accessible with shower, hand held shower, height adjusted features and responsibly, along with the comfort of domestic travel. 2023. Housekeeping cleaned the room every day and that was appreciated! $55. It was nice to have the jet skis and parasailing near by. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Accors global cleanliness & prevention standards under the brands ALLSAFE Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. It was running all the time and didn't flush. Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. We didn't eat at any of the restaurants after looking at the inflated prices of the food.- Doesn't cater to families. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. Toyosu Omakase & Sushi Bar San Juan. From Airport North: Take the first exit to 26 west. Today, it is a wonderful blend of old . The most expensive day is usually Tuesday. We went with my mom, sister and our kids. 0000021474 00000 n The bar was naturally super busy but was fine. His service is outstanding. beach is lovely and not too crowded, menu has a lot of healthy options. Indulge in a body wrap, a body treatment, and a facial at Well . in room. Fitness center open 24 hours a day; Best to ask the hotel directly. I did not have a AAA Four Diamond experience and I did not appreciate the way I was treated. provides you with the opportunity to experience the beauty of the island safely featuring a 7,000 Crystal Chandelier. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. Going to the condado area of (ta && ta.queueForLoad ? 0000011387 00000 n esjinfo@fairmont.com. Save on your reservation by booking with our discount rates at Fairmont El San Juan Hotel in PR . My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. Fairmont is part of Accor Copyright Sal R. Families - 4/21/2023 Confirmed reviews ALL. It is always a pleasure to receive feedback. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com This is the version of our website addressed to speakers of English in the United States. 12 reviews. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. We had such a great time! The water temperature was perfect! We very much appreciate your candid comments regarding your stay at the Fairmont El San Juan Hotel. Reviewed - Tap Water is always a concern when travelling to the Caribbean. Was there from 11:30-4:30. including testing centers in the Luis Muoz Marin International Airport and Resort Day Pass | San Juan Shore Excursion | Caribbean Cruise Tours 0000103975 00000 n Choose from a selection of popular family travel and couples offers below. Do the hotels in the area allow a day pass to tour the aite and use the beaches? However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. hotel day passes - San Juan Forum - Tripadvisor They had the audacity to charge me for 3 bottle of water $60. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. PR_Bob. Here, you will experience unparalleled service, unrivaled presence and attention to detail. As always, caring for you is our top priority. Mine are younger hers are older. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. This is not the case. Basically, youre paying for a free daybed. Property Features. From jazzy interior clubs to delightful outdoor pools, this hotel offers a little bit of something for everyone. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Embrace the hotel's lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV . We are unfortunately checking out today as Im sitting on the veranda of my Ocean Front Villa writing this review. Overall Service is slow. Fairmont Hotels and Resorts Promo Codes & Discount Codes: 25% Off - Groupon Large loungers. To use our mobile site, please enable JavaScript. Rates from $215. A panoramic tour and dramatic panoramas of downtown Doha. 9.0. A short taxi ride from the cruise ship pier, not included in the price of the tour. The bar/restaurant/pool staff were typically friendly and accommodating. Very easy to meet the required spending level. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. Relax in the lush mountains of Puerto Rico with a unique soothing spa & wellness day. 7-day advance purchase required for hotels in North & Central America. Eric at the front desk was just superb and professional As a Diamond member he acknowledge me and treat us well . Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. Stay away!!!!! 0000122066 00000 n At best this is a 3-Star Hotel. We arrived Wednesday and were greeted by Yvonne and she made us feel so welcome,and asked if there was anything else she could do to make our stay special. NINETY DAY PASS - $2,250 Additional $100 (Couple) per month Plus a lively nightlife for even more unforgettable times. 0000008801 00000 n Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. The hotel itself was beautiful. I live in NY and I'm used to paying a premium for drinks but $13 plus tax(12% tax rate) and tip is very expensive for a 8 oz pina colada. I even tried to go to the tiki bar myself and the guy was short with me saying whats your room number ? . 1-night prepaid, non-refundable, non-transferable deposit is required at time of reservation for hotels in North & Central America. We appreciate your sharing your concerns. Two pads for a lounge chair on some wood. The only semi partial view of the water is behind the ESJ hotel. For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. Our Grand Staircase provides a stunning backdrop for your social event, prom or wedding. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Long long wait to have breakfast every morning. Thank you for the great review recognizing the efforts of the staff to create a memorable experience. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. 2:000svsX0`Hb`$v) I>1dGr2prpQ>#@ ,L endstream endobj 314 0 obj <>/Filter/FlateDecode/Index[15 238]/Length 31/Size 253/Type/XRef/W[1 1 1]>>stream Originally built in the 50s, the resort has been renovated and transformed with touches of modern elegance and luxury. This is NOT the 4 star hotel you think you are booking. HlnFz Wonderful Hotel in Isla Verde - Review of The Royal Sonesta San Juan Caring for our valued guests and colleagues is our top priority. But service , the amenities and the cabana were really nice. Servers were busy but did great. I think its definitely a better deal if you have older kids and adults. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. You definitely have to make this your stop when in San Juan. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. The view Absolutely gorgeous. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Condado Ocean Club, San Juan. nearby areas, or we can arrange for an in-house doctor to complete your test at Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. Day pass. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. 3374 8225 | WBESJ.com Spa treatment booking required for one day pass. So worth it to have a spot to take all your stuff. Ask the pool team for pricing and availability before booking if you have the chance . And the service was great! During the week was much better but I would not stay here again. You will see Pueblo supermarket at your left. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. Relax at the resort's beach club . Food was very good and the service was excellent from the guys helping with our beach chairs to the waitress and bartender. At Fairmont El San Juan Hotel, We swam the whole day. 2023-04-20. Resort fee $60/day. Just charge it in the initial room rate instead of "sneaking" the charges on you after the fact.- Food and drinks are very expensive. 0000134206 00000 n Fairmont El San Juan Hotel offers a variety of Puerto Rico vacation packages and hotel special offers to help you plan the Caribbean holiday of your dreams! The spa's design is Balinese inspired, but the natural beauty is all Puerto Rico. I had no major issues to speak of . nearby areas, or we can arrange for an in-house doctor to complete your test at Techno like music playing with bachelorette parties ruined the atmosphere. Cleanliness 4.5. Over the years it has welcomed . He was always available. Listed on 2023-05-01. 0000117144 00000 n The hotel charges you $32 a day to use the resort facilities and $3 a day for maid service. Priceline Save up to 60% Fast and Easy Fairmont El San Juan Hotel Get the best deals without needing a promo code! Day Passes can be cancelled by 10:00am AST the day before your reservation date. The staff at Cana was wonderful as well as the poolside staff. In overall it was really good but the drinks were not strong as me and my couple likes it. Feedback is very important to us. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. 0000011694 00000 n If possible to modify your reservation on open table the experience would be a lot better and easier. Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. 0000014528 00000 n My kids (6 & 7) did not want to leave and keep asking to go back. We offer full private buy-out options for our Cabanas or Restaurant dining! negative test result upon arrival, we can assist you with several options, Turn right onto ramp to San Juan. You can sip a cocktail in the stylish Q-Bar and savor flawless service and exquisite cuisine from Italian to Asian fusion influences. Its a bit annoying to see these prices pop up on your room bill. This was nicer but still NOT what I paid for or thought I was getting. The percentage off is calculated based on the room rate at time of reservation and varies by property and stay duration. Our server was amazing though and i wish we got his name. The food was decent. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. Best day pass! - Review of San Juan Water and Beach Club Hotel, Isla Paid almost $5,000 for balcony room and got rat cave for the same amount. 2 reviews. Good Pool. You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Tendrs a tu disposicin wifi gratis, estacionamiento y balcn. 253 0 obj <> endobj xref 253 63 0000000016 00000 n The ESJ Hotel was definitely in the top three resorts my wife have ever stayed in over the last five years. The staff was good and very friendly. sophistication in the Grand Tower, luxurious and elegant suites, or a lush Appetizers were not great. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. No chairs for guests after 9 am. They only had one brunch option at $55 per person. 0000006862 00000 n Cleanliness 4.5. Worth every penny. I was really disappointed with the service. A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. Nightmare of experience. Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. Each design celebrates San Juans The hotel definitely caters to a younger crowd that enjoys to party. The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. 0000117298 00000 n I desperately tried to upgrade my room but I was told the resort was full. elegant past and present seamlessly, with warm textures and subtle ocean hues. Location 4.6. Fairmont El San Juan Hotel, San Juan - Updated 2023 Prices - Booking.com We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. mainland United States. The restaurant hours seemed inconsistent. A F 0000103905 00000 n The day pass really only gets you access to the pool and towels. The bad: its super pricey for what you get. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. The lobby had a lot of charm and the pool villa was a good size and clean. So I read a lot of reviews before we booked. . There are many pools and a beautiful ocean with plenty of chairs and umbrellas. There are a number of walkable restaurant options off property, which we took advantage of to get a bit more local flavor, as well as because the on-property prices are very high. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The restaurants are SUPER pricey. I would definitely do it again knowing what I know now and prepare accordingly. Sign up for more information about this hotel. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. OT. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are evaluating what was shared so as to find the appropriate measures to address the topic mentioned and prevent future occurrences. Being able to enjoy the adult only pool was worth it in itself ! Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. Thank you for your patience. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. 2023-04-17. I found it a little hard to believe there was no upgrades available . First Time Curio and what an experience !!! You can tell the hotel is trying to be hip and trendy by bringing in certain types of people to party. For travel advisories visithttp://www.discoverpuertorico.com. Thanks to the professional staff at San Juan Water Beach Club Hotel for making our stay so memorable. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Its great for a day of fun with family and friends. . 874 reviews. Built in the 1950s and once the spot in San Juan where the likes of Frank Sinatra and Nat King Cole would perform, the iconic Fairmont El San Juan Hotel received a renovation facelift in 2016. Your moment of enchantment! Thank you, and we'd be grateful for another chance to impress you in the future. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate!

Please email: Tara.Dickie@Fairmont.com

, Join us for private events at our Beach Club! We fed the ceviche to the sweet resort cats that they dont take care of. 45th Anniversary and they are hitting it out of the park! We did enjoy the cabana but it was stressful accounting for where people are sitting so it was a bit of a rough start. I cant say enough good things about it. 0000004999 00000 n hotel day passes Apr 07, 2023; San Juan charm on condado beach? Executive Lounge & VIP Floor Supervisor - Gold Job Dallas Texas USA,Hotel Kids loved that! Shirley at Front Desk kicked off a phenomenal stay! The cheapest price a room at Fairmont El San Juan Hotel was booked for on KAYAK in the last 2 weeks was $410, while the most expensive was $869. View all properties on our map and list page. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning.

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