stubhub tickets not available until day before

Here's what went down: No. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. All Rights Reserved. If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. so i bought a ticket over 3 weeks ago to see metallica in november and i still havent received my ticket. A link has directed you to this review. i know there is still time but after looking at this sub my confidence is low. Great question. Dial +1 (866) 788-2482. If you will get credit or a full refund on your original payment method. Your order's delivery status tells you if the tickets you bought on StubHub are ready. I was then sure I was going to get hosed. It would have cost me 1300 for the same ones had I waited any longer. I am furious! I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. If there were, we would look for replacements first and foremost as we want you at your event. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. Re: Selling tickets with delivery delay. As this date approaches, you don't need to contact us. how do I sell tickets to an event not yet listed? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it won't charge you a fee just to list your tickets, so there's no risk there. and we would be screwed. This company will not make things right, do not use this site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. If I had purchased the tickets for standing room only at event, it would have cost me &40.00 for two tickets - SubHub charged me $93.00 - I purchased seat tickets, not standing room only general admission. How is that they don't accept refunds, but you also aren't guaranteed tickets? 03-25-2022 10:53 AM. No. Review your order's ticket type and what its current status means (see below) What would be a reason for a seller to withhold tickets until night before the show? If you do not receive your tickets in time for your event, StubHub will attempt to issue you replacement tickets. Price wasn't my concern as long as I got them for her. Hey @PM444! Click on 'Submit.'. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. Explain your case the best you can. After the switch, you will enter the email address you use to access the community in order to reset your password. So - that being said - one fear of selling our basketball tickets here on Stubhub is that someone would turnaround and resell them AND that person WOULD list the actual seat #'s. Did you get the refund? Though the delays are tough, we still need to give our sellers the additional time as it is out of their control and the estimated delivery date was agreed to when the purchase was made. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. I got an email from StubHub two days before XMAS (ho ho ho ho indeed) telling me they didn't have the tickets. They said they would provide a refund and small account credit. The prices started to drop during the day to $99 for tickets, but still essentially twice as much than face value. Unfortunately if they miss this date, you will need to contact customer support. Their customer service isn't much help either. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @captain-janeway - Truly, delivery or any issueis rare with the tickets you buy from us. When I called and spoke with Ruben, he said that they sent me an email and since I didn't confirm the sale, their terms are that they get to charge me for the tickets?? Ticket not available until day before the show? : r/stubhub - Reddit StubHub will deduct a fee from tickets you manage to sell through its site. Why would seller unnecessarily delay ticket delivery? Stubhub purchase stressing me out. Not ready? : r/stubhub - Reddit Some people prefer to spend their money on experiences rather than things. Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. Copyright, Trademark and Patent Information. We have not reviewed all available products or offers. You will enter your community username and new password and done! Sorry we couldn't be helpful. We can't ask them to send tickets earlier than the date in your order details. Sorry for the confusion. Danielle is the author of this solution article. So sorry again for the concerns! If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. This info is used to verify your account. I recently purchased some tickets for a concert next week, but it says that the seller wont have the tickets ready to send until the day of the concert. The total price I had to pay was $400 for ticket and the fee. I bought tickets in November and there was a "delay" in transfer. Spanish Nights Tickets - StubHub Some teams, venues, or artists put delivery delayson tickets issued to original buyers. I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. I sold tickets to a concert New edition, I delivered tickets and completed sales in 24 hours, the concert was on 3/30/23, the next day in My email pops up another sale saying I have sold the same 4 tickets, I call StubHub speak to someone to tell them this was happening, I said I was going to shut my account down, I was told by customer service that would not be paid if that happen and he would escalate to tier 2 to see why this happened I asked if I could cancel or delete I was told no. Obviously AVOID IF YOU CAN. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. They will take your money then make you jump through hoops to get it back. StubHub Customers Cry Foul Over New Seller Payment Policy - Westword If you don't have the tickets first thing the morning of the show (we have to give the seller until the end of the day that shows for your estimated delivery date), absolutely let me or any of our moderators know in a private messageso we can get right on to our options to help. You're protected if events are canceled. Will my tickets arrive in time? I was told 4/11 they escalated my payment and I would get it in 24 hours. Yes Be the first one to find this review helpful. Best Mortgage Lenders for First-Time Homebuyers. How Do I Get Stubhub to Refund a Charge? - GetHuman View complete StubHub Return Policy. You will enter your community username and new password and done! Solved: Selling tickets with delivery delay - StubHub Community I found the tickets for 153 on the website, when I paid for the tickets the price was 153, and as soon as I entered my card details and confirmed the order I got an email that I had paid for the order in the amount of $345.81. You will enter your community username and new password and done! The only way to complete mlb sales on Stubhub is by entering the barcodes. Im in the same situation, How did this get resolved did you receive your tickets or a refund? Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. But, issues really are rare to happen in getting your tickets. @captain-janeway - There could be several reasons as to why; some already being mentioned. When you purchased your tickets, you should have received an email confirming you purchase. They (mlb) use this barcode system . Well start sending you the news you need delivered straight to you. StubHub only had an option to sell "barcode" tickets for this event--not "mobile" tickets. Super common practice, 21 pilots, pearl jam and few others come to mind, so you are good Leonard of Los Angeles, CA Verified Reviewer. Hopped on a 3 hour flight without service and in that time period Stubhub double charged me the seller for ticket sale that occurred over this 3 hour period. Help us improve this article with your feedback. "Stubhub is saying they cannot refund buyers because sellers . So buyer beware. With this same logic I could be charged a fee for sleeping for more than 3 hours. StubHub is an eBay company that began selling and reselling event tickets in 2000. Randy Miller | NJ Advance Media for NJ.com. Provide the information they might require. How do I know I can trust these reviews about StubHub? Luckily, that was true and I was able to transfer my ticket to the buyer the night before. Nonetheless, Stubhub refused to honor the sale and I was forced to delist them on Seatgeek where they were distressed sold at approximately 1,000 less than the Stubhub transaction. We keep track of all orders and guarantee delivery by the date in your account. I never received an email. Tickets rehit the Ticketmaster resale market and it made me more uncomfortable. Stubhub NEVER processed a refund and NEVER provided an account credit. Re: Why would seller unnecessarily delay ticket delivery? When talking to customer service and escalating to Michael the "Selling Supervisor" they said there was nothing they could do and that I would be on the hook for the 100% seller fee for price of ticket. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Call toll-free from the U.S. or Canada, or chat online with support. We can't ask them to send tickets earlier than the date in your order details. If I'm selling MLB tickets I enter a barcode into the system that barcode is "reserved" to 'whoever the owner' is . How to Request a Stubhub Refund [98% Success] - DoNotPay If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. I'm glad I didn't. by the end of the day on your order's expected arrival date. Fan rewards: Sorry we couldn't be helpful. I was on hold with customer service for two and a half hours . How do I sell tickets that have a delivery day on Ticketmaster? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Has anyone experienced this? All Rights Reserved. Solved: Have not yet received tickets - StubHub Community

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